Sales and Service
Customers demand that the level of sales & service that they receive is of exceptional quality every time.
EXPERIENTIAL LEARNING PROGRAMMES
- Key account management
- Fundamentals of selling
- Customer service skills
- Negotiation skills
- Supplier management
- Networking for success
- Presenting an impactive pitch
- Enquiry handling
- Sales…the foundation stones
BUSINESS CONSULTANCY
An example of our work:
Working in the retail sector we have carried out a number of mystery shopping visits to provide evidence to the organisation about their processes and their service delivery. This has then been followed up with customer service training and further mystery shop visits to demonstrate the improvement in service and standards.
COACHING
To improve your performance in the sales arena we provide bespoke coaching designed around your needs.
For more information on any of the above please contact us.
Rubus Associates have for the past 3 years been working at an international level as well as a UK national and UK local level.
Predominantly our international client base has been in the Middle East, specifically Oman and Abu Dhabi.
With a fully qualified and highly experienced Project Manager working for us, we can ensure that your traininf programme will be fully implemented with the minimum amount of uss and disruption.
Qualified to Prince 2 and APMP our consualt is also available for delivery of bespoke Project Management workshsop. Contact us for more information.
Celebrating 10 years of sucsess
Rubus Associates have been in business for the past 10 years and have seen the good times and the bad times within many industry sectors. That we are still here and growing ever stronger is testomony to our professionalism and more importantly our sensible pricing!
With this much experience you can be sure that you will get a first class service all the time, every time.
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